All sales are final. In the event a purchase is cancelled while in transit the product/goods will be refunded upon safe return, but costs associated to transit are not eligible for refund. All shipping and handling costs are non-refundable following the confirmed shipment of a parcel. In the event a parcel is returned due to being undeliverable, the products will be refunded accordingly, but costs associated to the shipping will not be returned. No returns or exchanges. Should any product be damaged during shipping, please email us immediately and we will file a claim with the shipping company. Shipping and handling charges will NOT be refunded. Please email support@TitanBev.com for approval before returning any item.